If you’d like to cancel your order prior to it being fulfilled, please contact our Support Squad within 1 hour after purchasing (this window begins at the approximate time of your purchase). You’ll then receive an email with a confirmation of the cancellation. Additionally, we’ll begin processing your full refund.
Depending on your payment method, this should take anywhere from 24 hours to several days. Please contact your bank if it exceeds this time-range. You can also check our refund policy for more information.
If you submit a cancel request beyond our 1-hour window and your order has already entered the fulfillment stage, we cannot guarantee the ability for your order to be canceled or to provide a refund.